Effective Coaching Skills

Invest in your manager’s training,

to invest in your team.

When the pressure is on to meet targets and managers are simply too busy, effective coaching for business is usually the first task that is dropped. Yet coaching is essential to building successful teams. Structured coaching programmes have been found to improve individual’s work styles, strengths and weaknesses and will help to shape team dynamics, all leading to better performance. The GROW coaching model is one of the elements explored on this programme, with delegates given the opportunity to practice their newly learned skills.

 Effective Coaching Workshop, Good coach, mindstrengths

The Effective Coaching Skills workshop is suitable for managers, team leaders and supervisors and will focus on the following core subjects:

How to coach effectively

GROW coaching model

Principles of SMART objectives

How to structure the coaching session

How to give “on the job” coaching

Observation, questioning and listening skills

How to deliver constructive feedback

Planning for a successful coaching session

“Centoring” – a new blended approach

Action planning

Learning Outcomes of the Effective Coaching Skills for Managers workshop

At the end of the workshop, delegates will have successfully built up and developed their own style of effective coaching, which they can immediately take into the workplace.

Knowledge will be gained in key areas such as the role of the Coach and the skills that a Coach requires, in order to become more confident when undertaking discussions with team members.

To support the learning process, there will be exercises (both individual and group), a case study and the opportunity to practice your own coaching style.

What is Effective Coaching?

Effective coaching is about facilitating the performance, learning and development of another. It enables people to perform better by building on their current knowledge. You are not trying to ‘teach’ a person when coaching. It is about allowing that individual to learn by unlocking their potential and maximising performance.

Effective coaching is a conversation, or a series of conversations, usually between two people. Such conversations benefit the coachee’s thinking, actions and learning in a way that would have been unlikely if they had not had the discussion.

A coach is able to work alongside individuals to improve their performance at work, regardless of whether or not they could do that work themselves. They help people to see opportunities for improvement and practical ways forward for themselves.

What Skills Does an effective Coach Possess?

An effective coach uses a blend of observation, talking, listening, questioning and reflecting back to the learner. During the conversation, the coach encourages the coachee to identify goals and objectives, to rise to challenges, to overcome obstacles and to move to action. When things don’t go well, the coach supports the individual and helps them to reflect on their learning from the experience. When things go well, they help the learner to pinpoint what worked so they can do it again.

Effective Coaching is being adopted by many organisations as a style of management. Managers are learning to use coaching with their staff through being coached themselves. Instead of directing staff and giving detailed instructions on how to approach a task, they enable their staff to resolve challenges for themselves by providing support, challenge, feedback and guidance, but rarely answers.

The manager’s focus is on enabling their staff to perform independently of them and to take personal responsibility for their own success. Time is spent on objective setting, one-to-one meetings and team meetings. Managers who coach improve staff productivity, morale, and job satisfaction. They find that their team are less dependent on them, which in turn reduces pressure on themselves and frees up time to focus on other priorities. Thus, effective coaching is a process that benefits the manager, their staff, and the organisation.

The Role of the Effective Coach

Facilitates exploration and learning.

Observes, listens, and questions to raise the learner’s self-awareness.

Suspends their judgment and their inclination to give direction.

Enables the learner to set their own goals, to identify actions that they are committed to, and to assess their own progress.

Encourages the learner to develop personal responsibility and accountability and to continually improve their performance.


For further information about the availability of the Effective Coaching Workshop across the UK, contact us now on 0800 612 4826

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